Service & Repair
Even with all the necessary precautions taken, no system is perfect. And as Murphy’s Law has warned us: “What may go wrong, will go wrong”. Yes, at some point during it’s lifetime your comfort system may need repair. We are here to help you: from a simple repair to replacing an entire unit. You can trust we will only do what is best for you and your family.
You can count on us being available 24 hours a day, 7 days a week. And, if you participate in our Planned Maintenance Program link to maintenance program page you will not only receive 15% off your repair cost, but also priority service. This means getting you back into your comfort zone as soon as possible, for less than full price.
Before you request a Service Call, please take the following steps:
* Check the indoor and outdoor disconnect switches. Verify that circuit breakers are on.
* Check for sufficient airflow. Check the air filter (s) for any accumulations of dirt. Check for blocked return-air or supply-air grilles. Be sure grilles are open and unobstructed.
* Check the settings on your thermostat. If you desire cooling, see that the temperature control selector is set below room temperature and the system switch is on the cool or auto position. If you require warmth, be sure that the temperature control selector above room temperature and the system switch is at heat or auto. The fan switch should be set at on for continuous blower operation or auto if you wish blower to function only while the unit is operating
If you still require a service call, you can call us at directly or fill out our online service request form.
We will contact you within one hour of receiving your request.